Privacy Policy

This Privacy Policy outlines how Vivify Co collects, uses, discloses, and protects the personal information of individuals in accordance with the Privacy Act 1988 (Cth) ("the Privacy Act") and Australian privacy standards. We are committed to ensuring the privacy and security of your personal information.

  1. Collection of Personal Information 1.1 We may collect personal information, including but not limited to, your name, contact information, billing and shipping address, email address, and payment details, when you interact with our ecommerce platform or make a purchase from our website. 1.2 We collect personal information directly from you, through your interactions with us, such as when you create an account, place an order, or contact our customer support team. 1.3 We may also collect personal information from third parties with your consent, such as when you choose to log in to our website using your social media account.

  2. Use of Personal Information 2.1 We use the personal information we collect to provide and improve our products and services, process and fulfill your orders, communicate with you, and personalise your experience on our website. 2.2 We may also use your personal information for marketing purposes, such as sending you promotional emails or targeted advertisements, but only if you have given your consent to receive such communications. 2.3 We may analyse your personal information to better understand your preferences and interests, and to enhance the relevance of our marketing and advertising efforts.

  3. Disclosure of Personal Information 3.1 We may disclose your personal information to third parties, such as our trusted service providers, who assist us in operating our business and delivering services to you. These third parties are contractually bound to keep your personal information confidential and use it only for the purposes for which we disclose it to them. 3.2 We may also disclose your personal information if required by law, to protect our rights or the safety of others, or with your consent.

  4. Security of Personal Information 4.1 We take reasonable steps to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. We implement appropriate technical, administrative, and physical safeguards to ensure the security of your personal information. 4.2 We regularly review and update our security measures to maintain the confidentiality and integrity of your personal information.

  5. Accessing and Updating Personal Information 5.1 You have the right to access and update your personal information held by us. If you would like to review, correct, or delete the personal information we have about you, please contact us using the contact information provided on our website. 5.2 We will respond to your request within a reasonable timeframe, subject to any legal obligations or exceptions that may apply.

  6. Cookies and Tracking Technologies 6.1 We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content and advertisements. 6.2 You can manage your cookie preferences by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of our website.

  7. Third-Party Websites 7.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third parties before providing them with your personal information.

  8. Changes to this Privacy Policy 8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting a prominent notice on our website or by other means reasonably necessary. 8.2 We encourage you to review this Privacy Policy periodically for any updates or changes.

  9. Contact Us if you have any questions, concerns, or complaints regarding our Privacy Policy.